Policies

Late cancellation & missed appointment

​We have a 24-hour cancellation policy on all  appointments. Late cancellations may be subject to a $25 fee. We understand emergency situations do arise and in those cases we will try to accommodate the situation to the best of our ability.

Prices & Promotions

We are committed to continuously expanding our services to ensure we bring you the latest and greatest technology. Although we make every effort to keep our website and spa menu updated accordingly, please note that prices, services, and products are subject to change at any time without notice. Special offers and discounts may not be combined. When presented with more than one discount opportunity, we will automatically give patients the discount of greater value at the time of purchase.

Payments

Because our practice is limited to elective aesthetic medicine, skincare products, and health & wellness products, we do not bill insurance. All prices are subject to change without notice. We accept cash, Visa®, MasterCard® and Allerica Aesthetics gift cards; we do not accept checks.

Gift cards

Gift cards  may be used toward any service or product offered at Allerica Aesthetics (some restrictions may apply). Gift cards not redeemable for cash.

Refunds

Services: We do not offer refunds on services rendered even if you are disappointed in the result or unhappy with the outcome.

Products: We do not offer refunds on products purchased.

Personal Belongings

Personal belongings are the full responsibility of the spa guest and should be kept in your possession at all times. Allerica Aesthetics is not responsible for lost or damaged items.

​Practice-Patient Relationship

We love having you as a patient, but we do reserve the right to refuse service at any time, to anyone, for any reason.

Full disclosure

Our primary goal is for you to be happy with our service and to love your results.. We believe in full disclosure, which means we strive to ensure that you understand the treatments you receive and the risks and benefits associated with each of them. With this in mind, please be assured that our team will only recommend treatments and products that will benefit you specifically and which are medically appropriate for you. And if you have any questions at any time, please ask. We’re here to help!